How to get access to the Nimbello Support Customer Portal so you can track and review your support history with ease
The Nimbello Customer Portal is an essential tool for efficiently managing your company's support tickets. This platform enables you to view both active and closed tickets, providing a comprehensive overview of ongoing issues and past resolutions. Here’s how you can utilize this feature to keep track of your interactions with Nimbello support:
If you have never used this feature before, you may need to send an email to support@nimbello.com to request access.
- Once given access to the Customer Portal for the first time, you should receive an email prompting you to create a password
- The password setup page looks like this:
- Once you've created a password, you can access the customer portal by going to www.nimbello.com/support and then click "Go To Customer Portal"
- you will land on the ticket page that shows all tickets that are associated with your email address, but you can change the view filter to show all tickets associated with your organization.
