Understanding Nimbello's automatic process of importing GL Masterfiles
If you notice that a GL code is missing from the drop-down in Nimbello, this guide will help you.First, it's important to note that you cannot manually add a new GL on the Nimbello website. GL's get automatically updated in Nimbello via the "GL Masterfile" which gets sent from your ERP system.
To resolve the issue, you need to create the GL codes in your ERP first. Once the new "GL Masterfile" is loaded into Nimbello, the GL's should populate on the drop-down list. Master file exports typically run on a schedule a few times per day, so please wait a day to see if the issue is resolved.
If you have any questions about this process, please feel free to send an email to support@nimbello.com