Additional information on the PO line missing rule.
Rule Overview
This rule looks at the unit price on the invoice per invoice line with a PO Line number and compares it to the PO Lines unit price. If the difference between the two numbers is within the accepted dollar and percentage tolerances set then, the invoice will pass through. If it is outside of the tolerance set, then the invoice will hold and be sent to the directed to user assigned.
See our article on How do I route PO Invoices?
Also, the standard comment, "PO Line <#> , Amount Invoiced is more/less than Purchase Order Amount For Item <#>" will be posted to the invoice audit log.
How to Clear This Hold
Price variance holds can be overwritten by clicking the Override Hold button in the Materials / Services Invoiced area of the invoice details page to accept the price variance.
Alternatively, the invoice can be rejected. This can be done from the invoice detail page in the communication area. Click on the Vendor Error button to start the vendor invoice rejection process.
If you're getting a lot of invoices stuck in this hold, you may want to adjust the tolerance on how much price variance can be allowed to go through without manual review. For more info on that, see this article: How to handle Price Variance in Nimbello