Handling invoices stuck in Hold PO: Additional Charges - Misc.
Throughout your work day you may come across invoice hold reasons that you have not encountered before. Occasional hiccups can arise, causing invoices to get stuck in the workflow. In this article, we'll explore the reasons behind Hold PO: Additional Charges Misc" and provide a simple solution to expedite the invoice processing.
If you have an invoice that is stuck in Hold PO with a message similar to the above, the reason is that, for PO invoices, every line item needs to have a product number unless it is considered an "Additional Charge". For additional charges, the product number field needs to be blank and you may be required to enter a "y" into the PO Line Number Field as seen below. We call this "Y-Approving" a line item.
1. Click "Open Edit\Save" to enable editing
2. Verify all line items were entered correctly as they are seen on the invoice, and make sure there are product numbers for all other line items, and there are no product numbers for each additional charge line.
3. Y approve the additional charges by typing "y" into the "PO Line Number" field
4. Click "Open Edit\Save" again to save changes. The invoice should proceed through the workflow and no longer give the hold reason "Additional Charges - Misc"
By entering "Y-Approving" additional charges without part numbers, you can ensure a smooth workflow and timely processing of invoices. Stay proactive in addressing such issues to maintain an efficient and streamlined invoicing process with Nimbello.