Understanding Nimbello's automatic process of importing PO Masterfiles
If you have an invoice marked as "PO Not Found" and you want to open a new PO number, this guide will help you.
First, it's important to note that you cannot manually open a PO on the Nimbello website. POs open and close automatically in Nimbello based on the information sent from your ERP system.
To resolve the issue, you need to create or open the PO in your ERP first. Once the new "PO Masterfile" is loaded into Nimbello, the PO will become active. Master file exports typically run on a schedule a few times per day, so please wait a day to see if the issue is resolved.
If you have any questions about this process, please feel free to send an email to support@nimbello.com or call us 8am-5PM, Mon-Friday, at (574)800-4124