Industry: Manufacturing
Annual Invoices: 18,000
Nimbello Customer Since: 2024
Website: mmmfg.com
For over six decades, M&M Manufacturing has been a leader in the HVAC industry, crafting top-tier ductwork for residential and commercial markets. Operating six plants across the United States, their extensive operations cater to a growing network of customers and vendors. However, with 1,500 invoices flowing in monthly from nearly 1,000 vendors, their manual accounts payable (AP) workflows began to create cracks in accuracy and efficiency.
To keep their process running smoothly, M&M sought a solution that could streamline their approach and integrate seamlessly with their ERP system, QAD.
That’s where Nimbello came into the picture.
The Challenge: Overcoming a Manual AP Process
M&M Manufacturing’s AP team managed a high volume of invoices through manual processing, which led to several challenges, including:
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Inefficient Workflows: Tracking approvals relied heavily on email follow-ups and manual interventions, causing delays.
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Limited Visibility: Poor tracking meant the team struggled to stay on top of unprocessed invoices, impacting month-end closures.
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ERP Integration Gaps: Manual processes made sharing data with QAD in real time impossible, emphasizing the need for automated integration.
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Resource-Intensive: Manual efforts drained team bandwidth, diverting resources from higher-value initiatives.
Brandi Bajer, Director of Finance at M&M, understood the urgent need for change. “Closing the books faster and more accurately was a top priority,” she shares. Delayed month-end closures not only created operational bottlenecks but also impacted decision-making timelines across the organization.
"The ability to track invoice statuses in real-time [is] huge.”
– Gary Morris, Director of Information Technology
The Solution: Why M&M Chose Nimbello
After evaluating several AP automation solutions, M&M set their sights on Nimbello. Their decision boiled down to three main factors:
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Flexibility and Scalability: Unlike competitors, Nimbello offered unlimited user access, ensuring the solution could grow with M&M.
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Cutting-Edge Technology: Nimbello’s Optical Character Recognition (OCR) capabilities power efficient, highly accurate invoice processing — exactly what M&M was looking for.
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Tailored Integration: Seamless alignment with QAD ensured that M&M’s operations wouldn’t skip a beat during implementation.
M&M’s Director of Information Technology, Gary Morris, noted the stark difference between Nimbello and other vendors: “You have unlimited user counts. [Other solutions] did not.” This flexibility highlighted Nimbello’s commitment to truly partnering with their clients and helping them grow.
The Results: A New Era of AP Efficiency
Nimbello’s implementation team worked closely with M&M
for a smooth onboarding process. This collaboration wasn’t
just about technology — it was about understanding M&M’s
unique needs and tailoring Nimbello’s solutions accordingly.
“The implementation team was professional, attentive, and
helpful,” says Brandi. With Nimbello’s solutions up and running,
M&M’s AP team soon began to experience a variety of benefits, including:
Enhanced Efficiency
By eliminating repetitive manual tasks, the AP team is able to focus on more strategic actions. Custom approval routing further streamlines their workflows by removing the need for long email chains and manual follow-ups.
Faster Month-End Closures
Reconciliation has become a faster and more accurate process. With real-time accrual reporting, leadership can make faster and better-informed decisions.
Greater Financial Visibility
Being able to track invoices in real time gives the AP more visibility into liabilities and cash flow. This transparency isn’t just a convenience; it’s a tool for managing operations and planning ahead.
Scalability for Future Growth
Nimbello’s seamless integration with QAD ensures that the solution was built to scale. As the company continues to grow, the Nimbello’s tools are fully equipped to handle larger numbers of invoices without sacrificing efficiency.
Better Team Balance
By automating routine tasks, the AP team can redirect their efforts toward higher-value activities. This shift has not only boosted morale but also helps enhance the overall impact of the department, making it a more dynamic and forward-thinking part of the organization.
Lasting Imapct: Building a Foundation for the Future
M&M Manufacturing’s journey with Nimbello highlights the true power of AP automation. M&M has been able to achieve many benefits, from more accurate and efficient invoice processing to better financial visibility and opportunities for growth.
Thanks to Nimbello, “closing the books faster and more accurately” isn’t just a goal, it’s M&M’s new reality — one that puts them in the perfect spot to tackle the future with confidence.
Ready to Revolutionize Your AP Processes? Schedule a demo to discover how Nimbello can empower your organization today!