Industry: Medical Devices
Annual Invoices: ~16,000
Nimbello Customer Since: 2023
Website: mimedx.com
MIMEDX Group, Inc., headquartered in Georgia, stands as a pioneer in placental biologics, delivering innovative solutions to healthcare professionals and patients. With over a decade of expertise in wound care, burn treatment, and surgical recovery, MIMEDX is committed to advancing clinical and scientific evidence in their field. This commitment to excellence extends beyond their medical innovations — it shapes their internal processes as well. When inefficiencies in accounts payable (AP) began hindering their operations, MIMEDX turned to Nimbello.
The Challenge: An Inefficient AP System
Like many mid-sized organizations, MIMEDX faced significant hurdles in their AP department:
Manual Overload
A reliance on manual processes created inefficiencies and inconsistencies. The team spent countless hours inputting data, verifying invoices, and chasing approvals, leaving little room for strategic initiatives.
Constant “Fire Drills”
The AP team often found themselves scrambling to resolve issues on tight deadlines. These recurring “fire drills” drained resources and morale while diverting focus from long-term improvements.
Employee Burnout
The constant pressure led to overtime and weekend work, leaving employees stressed and stretched thin. One MIMEDX team member shared, “When I first started, I was working on Saturdays and Sundays because of so many issues with invoices. There was no respect for the AP team because of the broken system.”
Integration Failures
The existing automation in their AP processing system was not properly integrated with their ERP (QAD). As a result almost 50 percent of the invoices didn’t get properly posted into QAD leading to strained supplier relationships and costly payment errors.
It was clear that MIMEDX needed a solution that could automate their processes, restore trust, and empower their team.
A Partnership for Progress: Why MIMEDX Chose Nimbello
When evaluating AP automation solutions, MIMEDX wanted a partner that could not only address their immediate challenges but also support their long-term goals. Nimbello stood out for several reasons:
Seamless ERP Integration
Nimbello’s solution offers effortless integration with QAD ERP, minimizing manual intervention and ensuring data flows smoothly between systems.
Cutting-Edge OCR Technology
Nimbello’s Optical Character Recognition (OCR) technology accurately captures invoice data, eliminating the need for manual entry and reducing errors.
Automated Workflows
By replacing manual tasks with automated workflows, Nimbello allows MIMEDX’s AP team to focus on other important work and build stronger vendor relationships.
Real-Time Visibility
With Nimbello’s easy-to-use dashboards, MIMEDX gains access to real-time reporting, helping them be proactive when it comes to resolving issues and making decisions.
Collaborative Support
The implementation process required close collaboration. As one MIMEDX team member noted, “We worked very closely with Nimbello’s team daily for at least a month to establish a flow that worked for our invoices.” This hands-on approach ensured a smooth transition and long-term success.
Results That Resonate: MIMEDX's AP Transformation
MIMEDX’s partnership with Nimbello has transformed AP from a bottleneck into a cornerstone of efficiency.
Fewer Invoice Errors
Processing errors are now a thing of the past for the MIMEX team.
By automating data capture and workflows, MIMEDX has seen a 90 percent decrease in costly and time-consuming mistakes.
Increased Efficiency
The AP team now processes nearly 16,000 invoices each year with ease, freeing up staff time and allowing for a more proactive approach to financial management.
Stronger Supplier Relationships
Timely payments and clear communication restored trust with vendors. Suppliers now experience smoother transactions, reinforcing MIMEDX’s reputation as a reliable partner.
Cost Savings
Automation reduced duplicate payments and late penalties, while better purchase order and payment tracking has streamlined financial operations.
Better Work/Life Balance
For the AP team, automation means more than just efficiency — it brings relief.
As one employee shared, “Now, I get to see my grandkids and husband. From July to January, I was working on weekends because of all the issues with invoices. That’s no longer the case.”
Looking Ahead: A Future Powered by Automation
The transformation of MIMEDX’s AP processes is a testament to the power of the right technology and the right partnership. Thanks to Nimbello, MIMEDX has not only overcome the obstacles they used to face, but has also laid the groundwork for continued growth and innovation.
As they look to the future, MIMEDX is confident that their automated AP processes will support their mission to deliver cutting-edge healthcare solutions. And for Nimbello, this partnership underscores their commitment to empowering businesses with tools that drive efficiency, trust, and success.
MIMEDX’s story is just one example of how Nimbello is helping organizations reimagine their financial workflows. Ready to see what AP automation can do for your business? Let’s talk!