Industry: Manufacturing
Annual Invoices: 14,000
Nimbello Customer Since: 2022
Website: edsal.com
For more than 65 years, Edsal has been a leader in steel shelving and cabinet solutions. Their products, trusted by homeowners and businesses across North America, are known for their durability and practicality. With over 1,400 employees and a strong U.S. presence, Edsal has built its reputation on quality and innovation.
But growth comes with challenges. For Edsal, an ever-increasing volume of invoices began to overwhelm their accounts payable (AP) team. Manual processes were no longer sustainable, and the team knew they needed to take action before falling prey to late payments, processing errors, and employee burnout. That’s when they turned to Nimbello to streamline their AP operations and reclaim valuable time for strategic initiatives.
The Challenge: A Growing Strain on AP Processes
As Edsal’s business expanded, so did the volume and complexity of invoices flowing into their AP department. Manually processing these invoices not only slowed the team down but also increased the risk of errors. Payments could be delayed, vendor relationships strained, and staff overwhelmed by repetitive tasks.
Edsal’s IT team also needed a solution that would integrate seamlessly with their cloud-based ERP system, Infor Syteline. At the time, no off-the-shelf software could meet this requirement.
Edsal needed a partner who could deliver a tailored AP automation solution.
“By integrating Nimbello, the manual efforts are significantly reduced.”
– Boris Goldenberg, Edsal’s Vice President of IT
The Solution: A Custom AP Automation Journey with Nimbello
Edsal’s search for the right solution led them to Nimbello, whose proven expertise in AP automation and ability to easily integrate with Infor Syteline made them the perfect fit.
The partnership grew through a series of key phases, starting with a proof of concept and leading to full implementation of Nimbello’s solution.
“The proof of concept was the deal maker for us. They were confident,” recalls Boris Goldenberg, Edsal’s Vice President of IT. This initial phase laid the groundwork for a robust and adaptable solution.
Phase 1: Proof of Concept
Nimbello’s team worked closely with Edsal to create custom functionality that could handle Edsal’s unique requirements, including a seamless integration with Infor Syteline that would allow for team members to access their data anytime, anywhere. Nimbello developed and shared a proof of concept and demonstrated its capabilities — ensuring Edsal was on board to sign on for full implementation.
Phase 2: Blueprint for Implementation
Once the proof of concept was approved, the next step was to dive deep into Edsal’s AP workflows. Nimbello collaborated with Edsal’s team to document user roles, map invoice rules, and analyze purchase orders. These insights guided the development of an automation system that could handle everything from standard three-way PO matches to complex cases like multiple receipts against a single line item.
Phase 3: Testing & Rollout
With a clear blueprint in hand, Nimbello swiftly moved forward to implement the solution. Testing was conducted with real-world scenarios to ensure the system could process invoices accurately and transfer data seamlessly into Infor Syteline.
“The implementation was smooth,” Goldenberg notes, adding that fine-tuning was expected to accommodate unique complexities.
Phase 4: Training
Training was integral to the rollout’s success. During the testing phase, Nimbello provided comprehensive training for Edsal’s AP team, ensuring they felt confident navigating the system and refining rules as needed. This collaborative approach empowered the team to take ownership of the solution.
Phase 5: Post-Rollout Support
Even after the system went live, Nimbello remained a constant collaborator and trusted partner. “They not only keep in mind the needs of Edsal; they are thoughtful with feature enhancements, as each enhancement affects all clients,” Goldenberg emphasizes. Nimbello’s ongoing support helped Edsal continue optimizing their processes and adapting to new challenges.
The Results: A More Efficient & Empowered Edsal
Working with Nimbello has been a game-changer. By automating their AP processes and integrating them with Infor Syteline, Edsal has seen several key benefits:
Increased Payment Efficiency
With automated invoice processing and rapid corrections, Edsal’s payment workflows are now faster and more reliable. Vendors are paid promptly, strengthening relationships and ensuring smooth operations.
Reduced Payment Errors
Automation has drastically reduced the risk of human error. Payments are accurate and timely, eliminating the stress of correcting mistakes or dealing with dissatisfied vendors.
Enhanced Security & Accessibility
The system’s automation rules ensure that all invoice data is securely stored in the cloud, accessible only to authorized personnel. This not only improves data integrity but also supports a collaborative work environment.
Stronger, More Strategic Workforce
By eliminating manual data entry and other repetitive tasks, Edsal’s AP team is now able to spend time on other initiatives. “This transition enabled our team to shift their focus from manual tasks to strategic initiatives,” says Goldenberg.
A Bright Future with Nimbello
The successful implementation of Nimbello’s solution has positioned Edsal for continued growth and innovation. With streamlined AP operations, the company can channel its resources into areas that drive value and differentiation.
Edsal’s leadership is optimistic about the future. “They not only keep in mind the needs of Edsal; they are thoughtful with feature enhancements, as each enhancement affects all clients,” Goldenberg remarks. This ongoing partnership underscores the shared commitment to excellence and innovation.
Is your organization looking for a tailored AP automation solution? Nimbello is here to help. Contact us today to learn more!